TERMS OF SERVICE
Last Updated: 25 August, 2026
These Terms of Service govern your use of the Craig Green website and any purchases made through it. By accessing our website or placing an order, you agree to be bound by these Terms of Service. Throughout these Terms, "Craig Green", "we", "our" and "us" refer to Craig Green Ltd.
Company details:
Craig Green Ltd
Silver Building
60 Dock Road
London E16 1YZ
United Kingdom
Company Number: 08701558
VAT Number: GB190927581
1. ELIGIBILITY
You must be at least 18 years old, or have permission from a parent or legal guardian, to use this website or place an order. You agree that all information provided to us is accurate and complete.
2. PRODUCTS
We make every effort to display products, colours and descriptions accurately. However, we cannot guarantee that your device will display colours or product details exactly as intended. All products are subject to availability. We reserve the right to limit quantities, discontinue products or modify product information without notice.
3. PRICING
All prices displayed on our website are shown in the relevant currency and include applicable taxes unless otherwise stated. Shipping charges are calculated separately and displayed at checkout. We reserve the right to change prices at any time. Price changes will not affect orders already accepted by us.
4. ORDERS
Placing an order does not guarantee acceptance. Once an order is placed, you will receive an acknowledgement email confirming that we have received your order.
A contract between you and Craig Green is only formed once your order has been accepted and dispatched. We reserve the right to refuse, limit or cancel any order at our discretion, including where:
- a product is unavailable;
- payment cannot be authorised;
- we suspect fraudulent activity;
- pricing or product information contains an error;
- shipping restrictions apply.
If an order is cancelled after payment has been authorised, any payment received will be refunded.
5. PAYMENT
We accept payment methods displayed at checkout. Payments may be authorised at the time an order is placed. Orders may be reviewed prior to acceptance and dispatch. If payment has been authorised but the order is not accepted, the authorisation will be released or refunded in accordance with the payment provider's procedures.
6. SHIPPING
We currently ship to selected territories worldwide. Shipping options, delivery estimates and charges are displayed during checkout. Delivery times are estimates only and are not guaranteed. We are not responsible for delays caused by customs authorities, carriers, weather conditions or circumstances beyond our reasonable control. Further information can be found in our Shipping Policy.
7. TITLE AND RISK
Ownership of products passes to you once payment has been received in full and the products have been delivered. Risk in the products passes upon delivery.
8. RETURNS AND REFUNDS
Returns are governed by our Returns & Refunds Policy. Please review that policy before placing an order.
9. INTELLECTUAL PROPERTY
All content on this website, including but not limited to:
- text;
- imagery;
- graphics;
- logos;
- product designs;
- videos;
- trademarks;
is owned by or licensed to Craig Green Ltd and is protected by applicable intellectual property laws. No content may be copied, reproduced, distributed or used without prior written permission.
10. WEBSITE USE
You agree not to:
- misuse the website;
- interfere with website security;
- attempt unauthorised access to systems or data;
- introduce malicious software;
- use automated systems to access the website without permission.
We reserve the right to suspend access where misuse is suspected.
11. LIABILITY
Nothing in these Terms excludes liability that cannot be excluded under applicable law.
Subject to that, Craig Green Ltd shall not be liable for:
- indirect losses;
- consequential losses;
- loss of profits;
- loss of business opportunities;
- delays outside our reasonable control.
Our total liability shall not exceed the amount paid for the relevant order.
12. PRIVACY
Your personal information is handled in accordance with our Privacy Policy. Please review our Privacy Policy for further information.
13. CHANGES TO THESE TERMS
We may update these Terms from time to time. Any updates will be published on this website and take effect immediately upon publication.
14. GOVERNING LAW
These Terms shall be governed by and interpreted in accordance with the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.
15. CONTACT
For any questions regarding these Terms, please contact:
info@craig-green.com