PRIVACY POLICY - CRAIG GREEN LTD.

WHO WE ARE

Craig Green Ltd (“we”, “us”) runs this website and online shop. If you have any questions about this policy, contact us at info@craig-green.com.

 

1. WHAT WE COLLECT

When you use our website we may collect:

• Email address: if you sign up to our newsletter.

• Order information: your name, billing and shipping address, phone number, email address, and payment details.

• Device and usage information: browser type, IP address, time zone, cookies, pages viewed, and interactions on the site.

 

2. HOW WE USE YOUR INFOMATION

We use your information to:

• Process and deliver your orders, including payment, shipping, and confirmations.

• Communicate with you about your order.

• Send you our newsletter if you signed up (you can unsubscribe anytime).

• Screen orders for fraud or risk.

• Understand how the site is used and improve your shopping experience.

• Meet legal and tax requirements.

 

3. WHO WE SHARE IT WITH

We share information with trusted service providers who help us run the shop and newsletter, for example:

• Payment processors (for secure payments).

• Delivery and logistics companies (to send your order).

• Email and marketing platforms (to send newsletters).

• Website and analytics providers (to understand site usage).

Some of these providers may be based outside the UK/EEA. Where this happens, we make sure safeguards are in place (such as standard contractual clauses or adequacy decisions).

 

4. HOW LONG WE KEEP IT

• Order information: kept as long as required for accounting and legal purposes.

• Newsletter sign-ups: kept until you unsubscribe or ask us to delete it.

• Analytics data: kept only for a limited time.

 

5. YOUR RIGHTS

You can ask us at any time to:

• Access the information we hold about you.

• Correct or update your details.

• Delete your information (unless we need to keep it for legal reasons).

• Stop receiving marketing emails (use the unsubscribe link in emails).

• Complain to the Information Commissioner’s Office (ico.org.uk) if you are unhappy with how we handle your data.

 

6. SECURITY

We take reasonable steps to protect your information and only allow access to staff and service providers who need it.

 

7. CHILDREN

Our shop is not directed at children under 16, and we do not knowingly collect their data.

 

8. CHANGES

We may update this policy from time to time. The latest version will always be posted here.

 

Last updated:

29.05.2026